We are seeking a proactive, people-focused Assistant Security Operations Manager to support the leadership of a 24/7 security operation protecting students, staff, visitors, and the wider University estate.

Reporting to the Security Operations Manager, you will help lead operational teams to deliver a responsive, high-quality, and customer-focused security service.

This is a permanent, full-time role (36.5 hours per week, 5 out of 7 days), with participation in an on-call rota approximately one week in three. An additional allowance is payable for on-call duties.

Key Responsibilities

• Lead and supervise security teams and shift supervisors in delivering 24/7 operations
• Manage daily operations including staffing, resource deployment, and rota coordination
• Act as initial ground commander during emergencies and critical incidents, including escalation and liaison with emergency services
• Oversee incident management systems, ensuring accurate reporting, investigations, and evidence handling (CCTV and statements)
• Support safeguarding, welfare incidents, and major university events (e.g. Open Days, Graduations, protests)
• Ensure compliance with University policies and statutory requirements, and support staff performance, training, and development
• Act as deputy for the Security Operations Manager when required

Special Conditions

• Occasional out-of-hours work due to incidents or major events
• On-call duties approximately one week in three, with additional payment
• Overtime for critical incidents or planned events compensated via TOIL

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You will:

• Have experience in security operations with supervisory responsibility
• Be confident managing incidents in high-pressure environments
• Be calm, decisive, and able to take control in emergencies
• Have experience managing staff performance and operational issues
• Be strong in communication, report writing, and incident documentation
• Understand investigations, evidence handling, and basic legal principles
• Be organised with strong planning and resource management skills
• Build effective working relationships with staff and partners
• Hold (or be willing to obtain) an SIA Door Supervisor licence
• Hold a full UK driving licence and be willing to work on-call

Further information

The appointment will be made subject to a Basic Disclosure & Barring Service (DBS) check being obtained.

For an informal discussion about the role, please contact Mike Porter, Head of Security Services on mjp58@bath.ac.uk. However please ensure that you submit your application through the university website.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. 

What we can offer you

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
• Free entry to the Holburne Museum in Bath
• Local discounts and more
• A family-friendly workplace 
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance
• Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses

Find out more about our benefits and watch the video to hear from our staff about what makes the 好色tv a great place to work as well as following us and .

 

Closing Date: 30 Apr 2026

Department: Operations & Facilities Support

Salary: £38,784 to £46,049 (plus 4.5 % on call allowance in addition to the basic salary)

This role is eligible for the Campus Services New Starter Bonus* (£1,000) and Campus Services Refer a Friend bonus. 

This is an exciting position at an international University based in the City of Bath for any applicant that is looking to help and support students and staff within a Higher Education setting.

The role is strongly customer focused and you must demonstrate an ability to perform well within a team and also be able to demonstrate the use of initiative whilst working alone when dealing with emergencies, medical first aid response, alarm activations and many other reported incidents.

Together with a team of security staff, you will be responsible for ensuring a safe environment throughout both campus and City campus, including student accommodation and other University Buildings.

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You are required:

• to have excellent communication skills and be able to deal with a diverse international community, providing understanding, support and outstanding customer service.
• to have computer skills and be able to use various software packages, including custom software specific to the University and general software. Training will be provided when needed.

To perform in this role you must also:

• hold a full UK driving licence for motor cars
• be First Aid At Work (FAAW) trained
• hold a Security Industry Authority licence

*Please note: If applicants do not currently hold the FAAW qualification or an SIA licence, we will provide the necessary training. We would still encourage anyone interested to apply.

Further information

The position includes responsibility for the primary University campus along with the off-site buildings of the City campus.

The basic working week is of 38.5 hours which includes 36.5 hours + 2 hours contracted overtime; these hours will be worked on a rotating shift basis cover 24/7 365 days of the year and attracts 15% shift allowance; at times during staff shortages you will be required to work with other Campus teams and cover different shifts.

The appointment will be made subject to a Basic Disclosure & Barring Service (DBS) check being obtained.

Details regarding the shift and rota can be found in the second document labelled ‘ROTA'.

Campus Services New Starter bonus*. In addition to the great benefits Campus Services’ offers, this role is eligible for a £1,000 bonus. This is payable the month after successfully passing your six months’ probation. Please note this bonus is pro rata for part time positions.

This role is also eligible for the Campus Services Refer a Friend bonus*. If a University staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying you select ‘Campus Services Employee Referral’ when answering the question ‘Where did you learn of this job?' and email campusserviceshr@bath.ac.uk the name of the person who referred you at the time of application.

• Both bonuses are subject to terms and conditions.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. 

What we can offer you

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
• Free entry to the Holburne Museum in Bath
• Local discounts and more
• A family-friendly workplace 
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance
• Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses

Find out more about our benefits and watch the video to hear from our staff about what makes the 好色tv a great place to work as well as following us and .

 

Closing Date: 29 Apr 2026

Department: Operations & Facilities Support

Salary: £32,908 to £37,431 (Inclusive of a 15% rotational shift allowance and 2 hours of contracted overtime per week)